Serbian phrasebook with audio

Alphabet and Pronunciation

Srpska latinica ima trideset slova.
The Serbian Latin alphabet has thirty letters.

Č, ć, đ, š, ž, lj, nj.
Ch, soft ch, soft dj, sh, zh, ly, ny.

Piši kao što govoriš, čitaj kako je napisano.
Write as you speak, read as written.

Ljubav, njiva, čaj, kuća.
Love, field, tea, house.

Numbers

Kako se kaže broj 17?
How do you say the number 17?

Sedamnaest.
Seventeen.

A 250?
And 250?

Dvesta pedeset.
Two hundred and fifty.

A 1.000?
And 1,000?

Hiljadu.
One thousand.

Time

Koliko je sati? 13:30.
What time is it? 13:30.

Pola dva.
Half past one.

Koliko je sati? 13:40.
What time is it? 13:40.

Dvadeset do dva.
Twenty to two.

Koliko je sati? 13:45.
What time is it? 13:45.

Četvrt do dva.
Quarter to two.

Koliko je sati? 13:15.
What time is it? 13:15.

Četvrt dva.
Quarter past one.

Date

Koji je danas datum?
What is today's date?

Danas je deseti jul.
Today is the tenth of July.

Koji je danas dan?
What day of the week is it today?

Danas je petak.
Today is Friday.

Juče, danas i sutra.
Yesterday, today and tomorrow.

Months

Koji mesec dolazi posle januara?
Which month comes after January?

Februar.
February.

Koji mesec dolazi posle avgusta?
Which month comes after August?

Septembar.
September.

Od januara do decembra.
From January to December.

Days of the Week

Koji dan dolazi posle ponedeljka?
Which day comes after Monday?

Utorak.
Tuesday.

Koji su dani vikenda?
Which days are the weekend?

Subota i nedelja.
Saturday and Sunday.

Colors

Treba mi crvena kartica.
I need a red card.

Izvolite crvenu karticu.
Here is the red card.

Gde je beli auto?
Where is the white car?

Beli auto je desno.
The white car is on the right.

Sizes and Directions

Treba mi velika veličina.
I need a large size.

Imamo veliki i mali model.
We have a large and a small model.

Levo ili desno?
Left or right?

Desno.
Right.

Common Words

Da li je otvoreno?
Is it open?

Ne, zatvoreno je.
No, it is closed.

Može li sada?
Can we do it now?

Ne može sada. Može kasnije.
Not now. Later is fine.

Danas ili sutra?
Today or tomorrow?

Sutra.
Tomorrow.

Introduction

Dobar dan!
Good afternoon!

Dobar dan!
Good afternoon!

Kako se zovete?
What is your name?

Zovem se Ana.
My name is Ana.

Drago mi je.
Nice to meet you.

I meni.
Nice to meet you too.

Saying Goodbye

Doviđenja!
Goodbye!

Doviđenja! Prijatan dan!
Goodbye! Have a nice day!

Hvala, i vama.
Thank you, same to you.

Basic Questions

Govorite li engleski?
Do you speak English?

Malo. Mogu da pomognem.
A little. I can help.

Gde je toalet, molim?
Where is the restroom, please?

Desno, na kraju hodnika.
On the right, at the end of the corridor.

Hvala lepo.
Thank you very much.

Nema na čemu.
You're welcome.

Calling a Taxi

Dobar dan. Treba mi taksi.
Good afternoon. I need a taxi.

Na kojoj ste adresi?
What is your address?

Ulica Kralja Petra deset.
10 Kralja Petra Street.

Taksi stiže za pet minuta.
The taxi will arrive in five minutes.

Hvala, čekam ispred zgrade.
Thank you, I'll wait in front of the building.

During the Ride

Molim vas, do centra grada.
To the city center, please.

Da li žurite?
Are you in a hurry?

Malo. Imam termin za sat.
A little. I have an appointment in an hour.

Idemo najbržim putem.
We'll take the fastest route.

Možete li uključiti taksimetar?
Could you turn on the meter?

Naravno.
Of course.

Buy a SIM Card

Dobar dan. Treba mi SIM kartica.
Good afternoon. I need a SIM card.

Prepaid ili postpaid?
Prepaid or postpaid?

Prepaid, molim.
Prepaid, please.

Imate li pasoš?
Do you have a passport?

Da, izvolite.
Yes, here you go.

Odmah aktiviramo karticu.
We will activate the card right away.

Set Up Mobile Internet

Želim paket sa internetom.
I want a plan with internet.

Koliko gigabajta vam treba?
How many gigabytes do you need?

Dvadeset gigabajta je dovoljno.
Twenty gigabytes is enough.

Aktivacija traje nekoliko minuta.
Activation takes a few minutes.

Da li radi roming?
Does roaming work?

Da, roming je uključen u paket.
Yes, roaming is included in the plan.

Buy Groceries

Dobar dan!
Good afternoon!

Dobar dan! Izvolite.
Good afternoon! How can I help you?

Jedan hleb i mleko, molim.
One loaf of bread and milk, please.

Izvolite. To je trista dinara.
Here you go. That is three hundred dinars.

Hvala lepo.
Thank you very much.

Ask the Price

Koliko košta ovo?
How much does this cost?

Dvesta dinara.
Two hundred dinars.

Da li imate veće pakovanje?
Do you have a larger package?

Da, na donjoj polici.
Yes, on the bottom shelf.

Paying by Card

Mogu li platiti karticom?
Can I pay by card?

Naravno. Prislonite karticu na terminal.
Of course. Tap your card on the terminal.

Da li treba PIN?
Do I need to enter a PIN?

Da, unesite PIN, molim.
Yes, please enter your PIN.

Hvala. Treba mi račun.
Thank you. I need a receipt.

Ordering Food

Izvolite, šta želite?
Yes, what would you like?

Želim kafu i kiflu, molim.
I'd like a coffee and a croissant, please.

Šta ćete da pijete?
What would you like to drink?

Jednu kafu, molim.
One coffee, please.

Stiže za pet minuta.
It will be ready in five minutes.

Asking for the Bill

Račun, molim.
The bill, please.

Odmah. Plaćate kešom ili karticom?
Right away. Cash or card?

Karticom, molim.
By card, please.

Unesite PIN.
Enter your PIN.

Hvala, bilo je ukusno.
Thank you, it was delicious.

Booking an Appointment at MUP

Dobar dan. Treba mi termin za boravišnu dozvolu.
Good afternoon. I need an appointment for a residence permit.

Imate li zakazano ili ste u redu?
Do you have an appointment or are you in the queue?

Nisam zakazao. Kako da se prijavim?
I don't have an appointment. How do I book one?

Zakažite na sajtu MUP-a ili dođite ujutru.
Book on the MUP website or come in the morning.

Koji dokumenti su potrebni?
What documents are required?

Pasoš, ugovor o zakupu i fotografije.
Passport, rental agreement and photos.

Submitting Documents

Dobar dan. Došao sam da podnesem zahtev za boravišnu dozvolu.
Good afternoon. I came to submit an application for a residence permit.

Izvolite dokumenta, molim.
Your documents, please.

Evo pasoš, ugovor i fotografije.
Here is my passport, rental agreement and photos.

Treba vam i potvrda o plaćenoj taksi.
You also need proof of fee payment.

Gde mogu da platim taksu?
Where can I pay the fee?

U banci ili na pošti, na račun MUP-a.
At a bank or post office, to the MUP account.

Checking Application Status

Mogu li da proverim status moje boravišne dozvole?
Can I check the status of my residence permit?

Koji je vaš broj zahteva?
What is your application number?

Broj zahteva je BD-2024-5678.
My application number is BD-2024-5678.

Zahtev je u obradi. Rok je petnaest radnih dana.
Your application is being processed. It takes fifteen working days.

Kada mogu da dođem po kartu?
When can I come to collect the card?

Javićemo vas SMS-om kad bude gotovo.
We will notify you by SMS when it is ready.

Collecting the Residence Permit Card

Dobar dan. Dobio sam SMS da je karta gotova.
Good afternoon. I received an SMS that my card is ready.

Pasoš i broj zahteva, molim.
Your passport and application number, please.

Izvolite dokumenta.
Here are my documents.

Potpišite ovde i uzmite kartu.
Sign here and take your card.

Na koliko meseci važi karta?
How many months is the card valid for?

Karta važi godinu dana. Obnavljajte mesec dana pre isteka.
The card is valid for one year. Renew it one month before it expires.

Address Registration

Treba mi prijava boravišta.
I need to register my address.

Imate li ugovor o zakupu?
Do you have a rental agreement?

Da, evo ga.
Yes, here it is.

Hvala. Javite se za tri dana.
Thank you. Come back in three days.

Lost Document

Izgubio sam pasoš.
I have lost my passport.

Gde ste ga poslednji put videli?
Where did you last see it?

Mislim da je bio u taksiju.
I think it was in the taxi.

Morate da podnesete prijavu.
You need to file a report.

Možete li mi pomoći sa obrascem?
Can you help me with the form?

Naravno. Idite na šalter broj dva.
Of course. Go to counter number two.

Paying at the Bank

Treba mi uplata za boravišnu dozvolu.
I need to pay the fee for the residence permit.

Imate li nalog za uplatu?
Do you have the payment slip?

Da, ovde je nalog.
Yes, here is the slip.

Koji iznos plaćate?
What amount are you paying?

Treba da platim hiljadu i po dinara.
I need to pay one thousand five hundred dinars.

Sačuvajte potvrdu o uplati.
Keep the proof of payment.

Paying at an ATM

Gde mogu da platim takse?
Where can I pay the fees?

Na šalteru banke ili na bankomatu sa opcijom uplata.
At the bank counter or at an ATM with a payment option.

Mogu li platiti karticom?
Can I pay by card?

Da. Izaberite opciju Plaćanje računa.
Yes. Select the "Bill payment" option.

Gde unesem broj računa?
Where do I enter the account number?

Na sledećem ekranu unesite poziv na broj.
On the next screen enter the reference number.

Exchanging Money

Dobar dan. Želim da zamenim evre za dinare.
Good afternoon. I would like to exchange euros for dinars.

Koji je iznos?
How much?

Sto evra, molim.
One hundred euros, please.

Kurs je jedan evro prema sto sedam dinara.
The rate is one euro to one hundred and seven dinars.

U redu. Evo novca.
Alright. Here is the money.

Izvolite deset hiljada i sedamsto dinara.
Here are ten thousand seven hundred dinars.

Checking the Exchange Rate

Koji je kurs evra danas?
What is the euro exchange rate today?

Kupujemo po sto pet, prodajemo po sto sedam.
We buy at one hundred and five, sell at one hundred and seven.

A koji je kurs dolara?
And what is the dollar rate?

Jedan dolar je devedeset osam dinara.
One dollar is ninety-eight dinars.

Hvala na informaciji.
Thank you for the information.

Opening a Bank Account

Dobar dan. Želim da otvorim račun.
Good afternoon. I would like to open an account.

Imate li pasoš i boravišnu dozvolu?
Do you have a passport and a residence permit?

Da, imam. Izvolite dokumenta.
Yes, I do. Here are my documents.

Popunite ovaj formular, molim.
Please fill in this form.

Da li mogu da dobijem karticu?
Can I get a card?

Možete. Kartica stiže za sedam dana.
Yes. The card will arrive in seven days.

Card Problem

Kartica mi je blokirana.
My card has been blocked.

Da li imate lični dokument?
Do you have a photo ID?

Imam pasoš kod sebe.
I have my passport with me.

Proveriću vaš račun.
I will check your account.

Koliko će to trajati?
How long will it take?

Oko deset minuta.
About ten minutes.

Finding an ATM

Gde je najbliži bankomat?
Where is the nearest ATM?

Iza ugla, pored apoteke.
Around the corner, next to the pharmacy.

Mogu li da podignem evre?
Can I withdraw euros?

Ne, samo dinare.
No, only dinars.

Hvala lepo.
Thank you very much.

Withdrawing Cash

Treba mi podizanje gotovine.
I need to withdraw cash.

Unesite PIN i izaberite iznos.
Enter your PIN and select the amount.

Koliko mogu da podignem dnevno?
How much can I withdraw per day?

Dnevni limit je trideset hiljada dinara.
The daily limit is thirty thousand dinars.

Da li se naplaćuje provizija?
Is there a fee?

Za naše klijente je besplatno.
It is free for our clients.

International Transfer

Treba mi međunarodni transfer novca.
I need an international money transfer.

Na koji račun i u kojoj valuti?
To which account and in what currency?

Na račun u inostranstvu, u evrima.
To an account abroad, in euros.

Postoje ograničenja. Proverite sa savetnikzom.
There are restrictions. Please check with a consultant.

Ima li bržeg načina za slanje novca?
Is there a faster way to send money?

Možete koristiti Wise ili Western Union.
You can use Wise or Western Union.

Getting the Health Card

Dobar dan. Treba mi zdravstvena knjižica.
Good afternoon. I need a health insurance card.

Da li ste prijavljeni na RFZO?
Are you registered with the RFZO?

Nisam. Kako da se prijavim?
No. How do I register?

Donesite boravišnu dozvolu i pasoš.
Bring your residence permit and passport.

Koliko traje postupak?
How long does the process take?

Knjižica se izdaje odmah na šalteru.
The card is issued right away at the counter.

Booking a Doctor's Appointment

Dobar dan. Želim da zakažem pregled.
Good afternoon. I would like to book an appointment.

Kod kog lekara?
With which doctor?

Kod opšteg lekara, molim.
With a general practitioner, please.

Imate slobodan termin u petak u devet.
There is a free slot on Friday at nine.

Odgovara mi taj termin.
That time works for me.

At the Doctor

Šta vas boli?
What hurts?

Boli me grlo i imam temperaturu.
My throat hurts and I have a fever.

Koliko dugo imate temperaturu?
How long have you had a fever?

Od juče uveče.
Since yesterday evening.

Napisaću vam recept.
I will write you a prescription.

Hvala, doktore.
Thank you, doctor.

Getting a Medical Certificate

Treba mi lekarsko uverenje.
I need a medical certificate.

Za posao ili za školu?
For work or for school?

Za posao, molim.
For work, please.

Prvo uradite pregled kod lekara.
First have an examination with a doctor.

Gde mogu da platim?
Where can I pay?

Na šalteru pored ulaza.
At the counter next to the entrance.

Buying Medicine

Dobar dan. Tražim lek za prehladu.
Good afternoon. I'm looking for a cold medicine.

Imate li recept?
Do you have a prescription?

Ne, tražim bez recepta.
No, I'm looking for something over the counter.

Preporučujem Theraflu ili Fervex.
I recommend Theraflu or Fervex.

Koji je bolji za grlo?
Which is better for a sore throat?

Za grlo uzmite spray i tablete za sisanje.
For the throat take a spray and lozenges.

With a Prescription

Dobar dan. Imam recept od lekara.
Good afternoon. I have a prescription from the doctor.

Dajte mi recept, molim.
Give me the prescription, please.

Izvolite. Ima li ovaj lek?
Here you go. Do you have this medicine?

Da, imamo. Cena je trista dinara.
Yes, we have it. The price is three hundred dinars.

Da li se vraća uz zdravstvenu knjižicu?
Is it covered by the health insurance card?

Da, uz knjižicu plaćate samo participaciju.
Yes, with the card you only pay the co-payment.

Getting Lab Tests Done

Dobar dan. Imam uput za krvnu sliku.
Good afternoon. I have a referral for a blood test.

Da li ste natašte?
Are you fasting?

Da, nisam jeo od sinoć.
Yes, I haven't eaten since last night.

Sednite u sobu broj pet i sačekajte.
Sit in room number five and wait.

Kada će biti gotovi rezultati?
When will the results be ready?

Rezultati su gotovi za sat vremena.
The results will be ready in one hour.

Viewing an Apartment

Dobar dan. Došao sam da pogledam stan.
Good afternoon. I came to view the apartment.

Izvolite, stan je na drugom spratu.
Please come in, the apartment is on the second floor.

Koliko ima kvadrata?
How many square meters is it?

Ima četrdeset pet kvadrata.
It is forty-five square meters.

Da li je namešten stan?
Is the apartment furnished?

Da, kompletno nameštena.
Yes, fully furnished.

Contract and Deposit

Kolika je mesečna kirija?
How much is the monthly rent?

Kirija je četiristo evra.
The rent is four hundred euros.

Da li je potreban depozit?
Is a deposit required?

Da, jedan mesec unapred.
Yes, one month upfront.

Možemo li da potpišemo ugovor?
Can we sign the contract?

Naravno. Pripremljaću papire.
Of course. I will prepare the papers.

Setting Up Internet

Dobar dan. Želim da se priključim na internet.
Good afternoon. I would like to get internet connected.

Koji paket vas zanima?
Which plan are you interested in?

Treba mi brzina od sto megabita.
I need a speed of one hundred megabits.

Imamo paket od sto megabita za hiljadu dinara mesečno.
We have a 100 Mbps plan for one thousand dinars per month.

Kada možete da instalirate?
When can you install it?

Slobodan termin je u utorak između deset i dvanaest.
The available slot is Tuesday between ten and twelve.

Technical Support

Internet mi ne radi.
My internet is not working.

Kada je prestao da radi?
When did it stop working?

Od jutros, oko osam sati.
Since this morning, around eight o'clock.

Restartujte ruter i sačekajte minut.
Restart the router and wait a minute.

Probao sam, ali ne pomaže.
I tried that, but it doesn't help.

Poslaćemo tehničara danas.
We will send a technician today.

Paying Bills

Treba mi da platim komunalne račune.
I need to pay the utility bills.

Koji operater? Struja ili voda?
Which provider? Electricity or water?

Struja, firma EPS.
Electricity, company EPS.

Unesite broj brojila i iznos.
Enter the meter number and the amount.

Gde piše broj brojila?
Where is the meter number written?

Na računu koji ste dobili u sandučetu.
On the bill you received in your mailbox.

Emergency in the Apartment

Imam kvar u stanu. Curi voda.
I have an emergency in my apartment. Water is leaking.

Jeste li kontaktirali stanodavca?
Have you contacted your landlord?

Stanodavac ne odgovara na pozive.
My landlord is not answering calls.

Prijavite kvar upravi zgrade.
Report the problem to the building management.

Gde mogu da nadjem njihov kontakt?
Where can I find their contact information?

Kontakt je na oglasnoj tabli na ulazu.
The contact is on the notice board at the entrance.

Contacting Building Management

Dobar dan. Imam pitanje o zgradi.
Good afternoon. I have a question about the building.

Izvolite, slušam.
Please, go ahead.

Ko je odgovoran za popravku lifta?
Who is responsible for fixing the elevator?

Uprava zgrade. Prijavite kvar pismeno.
Building management. Report the fault in writing.

Gde predajem prijavu?
Where do I submit the complaint?

Na info-desk u prizemlju ili mejlom.
At the info desk on the ground floor or by email.

Job Interview

Recite nam nešto o sebi.
Tell us something about yourself.

Imam pet godina iskustva u IT-u.
I have five years of experience in IT.

Kada možete da počnete?
When can you start?

Mogu da počnem sledeće nedelje.
I can start next week.

Javićemo vam rezultat mejlom.
We will let you know the result by email.

First Day at Work

Dobar dan. Danas mi je prvi radni dan.
Good afternoon. Today is my first working day.

Dobro došli u tim.
Welcome to the team.

Gde je moje radno mesto?
Where is my workstation?

Pored prozora, levo.
By the window, on the left.

Kome mogu da se obratim za pomoć?
Who can I ask for help?

Obratite se Milici, ona je vaš mentor.
Contact Milica, she is your mentor.

Talking with Colleagues

Možemo li da zakažemo sastanak?
Can we schedule a meeting?

Naravno. Kad vam odgovara?
Of course. When works for you?

U petak posle podne mi odgovara.
Friday afternoon works for me.

Fino. Poslaću vam pozivnicu mejlom.
Great. I will send you a calendar invite by email.

Hvala. Vidimo se u petak.
Thank you. See you on Friday.

Enrolling a Child

Želim da upišem dete u vrtić.
I would like to enroll my child in kindergarten.

Koliko dete ima godina?
How old is the child?

Ima četiri godine.
The child is four years old.

Treba nam izvod iz matične knjige.
We need the birth certificate.

Doneću dokument sutra.
I will bring the document tomorrow.

U redu. Javite nam se kad budete imali.
Alright. Let us know when you have it.

Picking Up a Child

Dobar dan. Došao sam po dete.
Good afternoon. I came to pick up my child.

Kako se dete zove?
What is the child's name?

Zove se Sofija Petrović.
Her name is Sofija Petrović.

Molim vas potpišite ovde.
Please sign here.

Naravno. Hvala.
Of course. Thank you.

Enrolling in School

Želim da upišem dete u školu.
I would like to enroll my child in school.

U koji razred ide dete?
What grade is the child going into?

Ide u treći razred.
The child is going into third grade.

Treba nam svedočanstvo iz prethodne škole.
We need the report card from the previous school.

Imam kopiju dokumenta.
I have a copy of the document.

Odlično. Upis je moguć od ponedeljka.
Excellent. Enrollment is possible from Monday.

Talking to the Teacher

Mogu li da razgovaram sa učiteljicom?
Can I speak with the teacher?

Naravno. Sačekajte ispred učionice.
Of course. Wait in front of the classroom.

Da li dete ima domaći zadatak?
Does the child have homework?

Da, zadatak je u svesci.
Yes, the assignment is in the notebook.

Hvala na informaciji.
Thank you for the information.

Pediatrician Appointment

Dobar dan. Treba mi pregled za dete kod pedijatra.
Good afternoon. I need a pediatric check-up for my child.

Koliko dete ima godina?
How old is the child?

Dete ima tri godine.
The child is three years old.

Zakažite kod recepcije ili dođite u slobodne termine ujutru.
Book at reception or come during open slots in the morning.

Treba li zdravstvena knjižica za dete?
Does the child need a health insurance card?

Da, dete mora biti prijavljeno na zdravstveno osiguranje.
Yes, the child must be registered with health insurance.

Signing Up for a Club

Dobar dan. Želim da prijavim dete u fudbalsku sekciju.
Good afternoon. I would like to sign my child up for football.

Koliko dete ima godina?
How old is the child?

Sedam. Može li u grupu za početnike?
Seven. Can they join the beginners group?

Da, trening je ponedeljkom i sredom u šesnaest.
Yes, training is on Mondays and Wednesdays at sixteen hundred.

Šta je potrebno za prijavu?
What is needed for registration?

Dođite na info-desk sa dokumentima deteta.
Come to the info desk with the child's documents.

Using Public Transport

Koji autobus ide do centra?
Which bus goes to the city centre?

Autobus broj sedam staje ovde.
Bus number seven stops here.

Da li je gradski prevoz besplatan?
Is public transport free?

Da, u Beogradu i Nišu gradski prevoz je besplatan.
Yes, public transport is free in Belgrade and Niš.

Gde treba da izađem?
Where should I get off?

Izađite na trećoj stanici.
Get off at the third stop.

Finding the Right Stop

Koji autobus ide do centra?
Which bus goes to the city centre?

Autobus broj devetnaest ili dvadeset tri.
Bus number nineteen or twenty-three.

Gde je najbliža stanica?
Where is the nearest stop?

Sto metara desno, pored parkinga.
A hundred metres to the right, next to the parking lot.

Hvala. Koliko ide do centra?
Thanks. How long to get to the city centre?

Oko dvadeset minuta.
About twenty minutes.

Sending a Package

Dobar dan. Želim da pošaljem paket.
Good afternoon. I want to send a package.

Za koji grad?
To which city?

Za Novi Sad.
To Novi Sad.

Treba vam adresa primaoca.
You need the recipient's address.

Adresa je napisana ovde.
The address is written here.

Hvala. Paket stiže za dva dana.
Thank you. The package will arrive in two days.

Picking Up a Package

Došao sam po paket.
I came to pick up a package.

Imate li broj pošiljke?
Do you have the tracking number?

Da, ovo je broj.
Yes, here is the number.

Pokažite lični dokument, molim.
Please show your ID.

Izvolite pasoš.
Here is my passport.

Filling Up the Car

Dobar dan. Pun rezervoar benzina, molim.
Good afternoon. A full tank of petrol, please.

Koji benzin sipate?
Which petrol do you use?

Sipajte evro premijum.
Fill it with Euro Premium.

U redu. Platite na kasi.
Alright. Pay at the cashier.

Mogu li karticom?
Can I pay by card?

Naravno, kartica se prima.
Of course, cards are accepted.

Checking Tires

Gde mogu da napumpam gume?
Where can I inflate the tires?

Kod kompresora, iza pumpe.
At the compressor, behind the fuel station.

Koliki pritisak treba?
What pressure do I need?

Piše na vratima automobila.
It's written on the car door.

Hvala na pomoći.
Thank you for your help.

At the Shopping Centre

Izvinite, gde je odeljenje za odeću?
Excuse me, where is the clothing department?

Na prvom spratu, levo od lifta.
On the first floor, to the left of the lift.

Da li imate ovo u većem broju?
Do you have this in a larger size?

Proverimo u magacinu.
Let's check in the stock room.

Hvala. Može li popust?
Thank you. Is a discount possible?

Na sniženju je dvadeset posto.
There is a twenty percent discount.

Returning an Item

Želim da vratim ovaj proizvod.
I want to return this item.

Imate li račun?
Do you have the receipt?

Da, račun je ovde.
Yes, the receipt is here.

Možemo da zamenimo ili vratimo novac.
We can exchange it or give a refund.

Želim povraćaj novca.
I want a refund.

U redu. Novac vraćamo na karticu.
Alright. We will refund to your card.

Ordering Delivery

Dobro jutro. Imam narudžbu za dostavu.
Good morning. I have a delivery order.

Adresa isporuke, molim.
Delivery address, please.

Knez Mihailova deset, drugi sprat.
Knez Mihailova ten, second floor.

Dostava je planirana između dva i šest.
Delivery is scheduled between two and six.

Možete li me pozvati pre dolaska?
Can you call me before you arrive?

Naravno. Vozač će vas pozvati.
Of course. The driver will call you.